Shipping: Standard FedEx Ground/Home Delivery is available for orders with delivery addresses within the US and territories, excluding PO Boxes and Rural Routes. USPS shipping is available for orders with a PO Box, Rural Route, or APO/FPO/DPO address. Orders shipped to a PO Box or Rural Route will arrive within 7-10 business days and some items are too large to ship USPS.
What if I am dissatisfied with my purchase? If for any reason you are not happy with your purchase after receiving your item, you may return the item(s) within 14 days of receiving your order unless otherwise noted as a "non-returnable" or "final clearance" item. The item must be in new condition.
Returns due to errors made by Ti22 Performance: If you receive an incorrect item due to a shipping or listing error, or due to any fault of Ti22 Performance, please notify us within 5 business days. We will ship out a replacement item at no charge to you, and will send a pre-paid UPS or FedEx shipping label to return the incorrect item. If the incorrect item is not returned, we may bill you for the unreturned item.
Returns due to shipping damage: If you receive an item that is damaged in transit, please notify us within 3 business days. If the box is visibly damaged, refuse shipment. If the box appears undamaged, but contains a damaged product, please take pictures of the items still in the box and notify us immediately. We will ship out a replacement item within 48 hours at no charge to you. A damage claim will be filed with the carrier, and you will be sent a pre-paid UPS or FedEx shipping label to return the damaged items.
Returns due to the fault of the customer: If you receive an item that you are dissatisfied with for any reason, please notify us within 30 business days so it can be returned. Freight charges apply. Some items may be non-returnable.
How do I return the product? For fastest results, please click the CONTACT button at the top of this page. We will issue a Return Goods Authorization (RGA) number. Due to our high sales volume, no returns will be accepted without an RGA number. All returns must be unopened, undamaged, unused, uninstalled and complete with all parts, packing materials and instructions. A credit will be issued using the same payment method used for purchase within 5 business days after the product is returned and inspected.